We may collect your full name, email address, phone number, national ID number, date of birth, assessment responses and payment records.
Information is used to provide assessment services, manage user accounts, process payments and improve platform performance.
Payments are processed through M-Pesa. We do not store your M-Pesa PIN or sensitive payment credentials.
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration or disclosure.
CRB MOBILE is not an official Credit Reference Bureau. Results displayed are generated using user-provided information and internal assessment criteria.
For questions regarding this policy, please contact support through the official platform channels.